Patetic Service!

I was called by Selma to discuss my credit card rating after I lodged a complaint on this website. I clearly stated to her to her the manager to give me a call, which 2 weeks later was never done. I get a call from another guy in the call centre yesterday wanting to do an application with me for a credit card and I was shocked because this is the 3 rd time someone want to give me a credit card from fnb. I told Selma that I do not want to pay joining fee as I had a credit card before with fnb and I told her to review the interest rate before I accept, I specifically told her to get back to me either telephonically or by email, I receive an email 3 days ago and I responded and still no feedback and neither did a credit card manager call me to discuss the service I received from fnb. The logo that states \how can we help?\" is not practiced by fnb consultants or management. I am also going to lodge this complaint on other social media sites. I have been with fnb from 2005 and I am definitely moving due to the service received"