PATCHETIC FEEDBACK

<p>FNB was supposed to restructure my accounts and reconcile the interest that was charged at the wrong rate. all my accounts has been fixed except my overdraft. Cherelle Smith said that it has been fixed but it has not been fixed, only the interest rate has been amended to 0.08% and she told me it is 0%?? </p> <p>she promised me a formal response no later than the 12th of May and still no reply????? how long will it take to process the credit for the wrong interest that was charged for more than a year??????</p> <p> </p> <p> </p>