1 reviews | Active since Apr 2017
password rejected on online banking for past 3 days
I have been trying to access my funds from my online profile and without success for the past 3 days. It keeps telling me my password is incorrect and I have been using this for months now. This is ludicrous. How does one get hold of their money if the system is not working. For 3 DAYS!!!!!!! How appauling!,, pls fix this ASAP
Hello Sabelo Omen Mzizi
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Sabelo Omen Mzizi
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)