Passing the buck

<p>Delivery of my sons credit and petrol cards has been a long drawn out issue with no resolution.<br />Visit to Shelley beach branch and at least three hours on the telephone.<br />CCD couriers are absolutely useless. Claudia Bristow Promised to phone back within 30minutes at 4pm. Still waiting at 6pm!!!!<br />My fnb accounts will be closed tomorrow and transferred to another bank.</p>