MH
Mahomed H

1 reviews | Active since Feb 2011

27 Jun 2018, 08:19

Passing the buck

Greetings

Please note have not app**** for a credit card as stated below reveived from fnb now.

Regards

Hassen

On Wed, 27 Jun 2018, 08:03 , ********** wrote: cid:EmailLogo.jpg

Dear Mr Mahomed H Tar-mahomed

Thank you for your recent FNB Credit Card application, we are eager to get you up and running however in order to complete the processing of your application, please could you send us the following document/s:

Proof of Income (One of the below to prove income)

· ITA34 Tax Assessment (not older than 12 months)

· Three months Bank statements

· IRP 5 Tax Assessment (not older than 12 months)

· Work Contract reflecting remuneration (valid for a minimum of 12 months)

· Letter of appointment if you have not yet received your first payslip

· Latest 3 months payslips

Kindly fax the document/s to us on ********** 551 or email the scanned document/s to **********

Should you have any further queries, please feel free to contact us on ********** .

Please do NOT respond to this email as it is sent from an unattended mail box.

Thank you.

Kind regards FNB Credit Card

FNB Place 30 Diagonal Street Johannesburg 2000

Tel: **********

Email : ********** Website: www.fnb.co.za

First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).

This email is subject to a disclaimer.

Visit the FNB website and view the email disclaimer by clicking the "About FNB + Legal" and "Legal Matters" links. If you are unable to access our website, please contact us to send you a copy of the email disclaimer.

Hide quoted text

Greetings

Please note have not app**** for a credit card as stated below.

Regards

Hassen

On Wed, 27 Jun 2018, 08:03 , ********** wrote: cid:EmailLogo.jpg

Dear Mr Mahomed H Tar-mahomed

Thank you for your recent FNB Credit Card application, we are eager to get you up and running however in order to complete the processing of your application, please could you send us the following document/s:

Proof of Income (One of the below to prove income)

· ITA34 Tax Assessment (not older than 12 months)

· Three months Bank statements

· IRP 5 Tax Assessment (not older than 12 months)

· Work Contract reflecting remuneration (valid for a minimum of 12 months)

· Letter of appointment if you have not yet received your first payslip

· Latest 3 months payslips

Kindly fax the document/s to us on ********** 551 or email the scanned document/s to **********

Should you have any further queries, please feel free to contact us on ********** .

Please do NOT respond to this email as it is sent from an unattended mail box.

Thank you.

Kind regards FNB Credit Card

FNB Place 30 Diagonal Street Johannesburg 2000

Tel: **********

Email : ********** Website: www.fnb.co.za

First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).

This email is subject to a disclaimer.

Visit the FNB website and view the email disclaimer by clicking the "About FNB + Legal" and "Legal Matters" links. If you are unable to access our website, please contact us to send you a copy of the email disclaimer.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jun 2018, 08:51
Official

Good Day Mahomed,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***