Passing the buck

I am an fnb client and when I filled out my pension fund withdrawal forms I instructed GEPF to deposit the pension payout into the fnb account <br> For three weeks now I have been communicating with GEPF as to why they still have not deposited my payout into the account despite having finalised the processes <br> I was then told that there is a technical problem between National Treasury and FNB which is more from the side of FNB <br> And hence they are unable to deposit the payout into my account and they are not sure when FNB will resolve this problem as there has been communication with the bank in regards to this. Or<br> Or<br> Therefore I need clarity of what is happening and how long will it be before the problem is resolved or is it a case of passing the buck<br> Furthermore I want to know if there is any truth to this