OQ
Owen Quinton-Smith
1 reviews | Active since Dec 2014
17 Feb 2015, 09:17
Passing the Buck
Over one week ago the FICA dept froze one of my Bank accounts this despite giving me only 24 hours to comply which is not possible. I have been in daily contact with this Bank to no avail even contacted the \Private Clients"dept & Nothing. What they don't seem to understand is this is costing me money and business and I am paying unnecessary interest where I should not be. Their sales pitch HOW CAN WE HELP YOU is a joke!!!"""
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Feb 2015, 10:14Hello topper01,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply17 Feb 2015, 10:14
Official
Hello topper01,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)