CN
Chevone N

1 reviews | Active since Jun 2014

08 Sept 2016, 11:09

Passing information on to Third Parties

<p>I just got a call from a PRIVATE NUMBER, with a lady telling me she got my details from FNB and I have been selecteed as a premium client to receive a funeral plan. </p> <p>Firstly I did not give my permission for my details to be given out, Secondly this woman would just not take no for an answer even when I requestd that she call me outside of my comapany hours, as I am a receptionist and can not be on my personal phone.</p> <p>I do not appreicaite the harassing calls that have now ensured</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Sept 2016, 12:05
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is **********

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)