AM
Abigail M

1 reviews | Active since Mar 2020

27 Sept 2024, 09:30

Partnering with ****mer service providers

I don’t understand why FNB partners with **** companies to offer us pathetic services. They partnered with Avis via ebucks travel and through Ebucks travel i booked a car with avis for one day on the 12th of September 2024, to date i still have not received my refund. I keep calling and being told its being processed, yesterday i was told it was deposited back and still nothing.

And again through ebucks FNB has partnered with Tracker , got a tracker installed for my car paid services to be able to monitor the car on my phone but the app doesn’t work and tracker won’t even call me back.

Why would FNB partner with such pathetic service providers ??

0
Replies (1)
AM
Abigail M's update30 Sept 2024, 08:09
Reviewer Update
Why can’t you partner with reputable customer oriented companies? Why must you sell us products and services from this kind of companies that are doing a disservice to customers? To date Avis has not released my refund and all you are doing as fnb is tell me you are resolving my query.
To date even tracker has not responded to my query. FNB why do you partner with such pathetic horrible service providers and promote their services to us telling us to use them so that we can get ebucks?
Why are you selling us to wolves?