rR
riyanav R

1 reviews | Active since Jun 2016

23 Jun 2016, 11:15

Part 2 - FNB The worst service!!!!!

<p>This has been very unpleasant the day after going into a branch and posting a review of FNB Online Business banking services and i still get an email saying my id copies of directors are still oustanding when that was the first documentation sent to Fnb. When I spoke to an agent earlier i requested a manager or team leader whom I could speak to, I was told there was no manager or team leader available, is this how you run your business? The agent even gave me attitude, its a day before payday and I cannot pay my employees because my clients cannot pay anything into AN ACCOUNT THAT IS ON HOLD!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jun 2016, 11:42
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 947298.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)