PARENTS DO NOT WASTE YOUR TIME WITH FNB'S YOUTH ACCOUNTS!!!!!

One of the most unsuccessful endevours I have ever had in my life!!

Attempting to open a Youth Transact account for my 17 year old son, this is impossible and very embarrassing! Received two cards with different card numbers and with different names on... the card numbers on the banking app swops between the two and the cherry on the cake is the so-called Premier Banker Antonia Makaukau leaves a person on hold for 10 minutes at a time, then "accidentally" places you on hold for a full minute, not knowing what happened as she is obviously unable to assist. I was pretty impressed with Antonia's vocabulary, using words like "anywaaaay". Can someone tell me the hell the benefit is of phoning the Primier Banker???????? The best tho... should I wish to close the account I will have to go into the branch.... Parents, do not waste your time with their youth accounts as they are incapable of assisting, so like Antonia said...... ANYWAAAAY!