1 reviews | Active since Jul 2011
Painless to open account; painful to transact on it
<p>I opened a business account and cannot transact on it. I filled in ALL the forms even the absolute irrelevant and non-sensical ones. Now that I want to transact I have the embarrasment that suppliers can't pay into the account. I phoned the so called 24 hour helpline. THEY CAN't HELP. So what are you proud of 24 hours because the help cannot help!!!! They leave at 5. If I don't hear from you by tomrrow 10am then I will simply walk away from FNB and their smart, but useless solutions.<br /># ********** 7635</p>
Good day Ms. inekeprinsloo
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. inekeprinsloo
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***