Painful and long key man insurance sales process

I was called about key man insurance for our business. I asked for details by email which was shared and then they insisted on a 'short call' to finalise the quote refusng to highlight any of the required questions by email. I then accepted the call - after 5.17 mins they were still on the permission questions! At this time I cancelled the quote. For an innovative bank offereing embedded insurance you seriously need to invest in digital sales and simplify the sales process as one can't waste so much time on a call without even getting into the required data.