Paid up letter/Disgusting service

- I am passed off by your lack of service. - January 2023 marks a year after I have settled my loan chasing for a paid up letter. - I have been visiting branches and calling them every time I get strength for another disappointing lazy, useless consultants. - They even pull network stunts on the phone when they see you have been calling alot. - Regret the day I ever went for help with this disgusting bank. - What really does it take for one to get a simple letter after paying what was owed. - Aren't you ashamed of even opening those doors every day claiming to be the best with such reviews.