1 reviews | Active since Jun 2017
Paid up letter received from FNB
I lodged a complain this morning with First National Bank (FNB) about the lack of urgency in providing a paid up letter after account settlement. Which I had 1 similar case before and they always assist after going through hellopeter, and I'm not happy about that. Yes they provided me with the paid up letter the very same day I complained.
Good Day Andrew Jabulani Kgoase Mohohlo ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to credit card to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Andrew Jabulani Kgoase Mohohlo ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to credit card to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***