KS
Keitumetse S

1 reviews | Active since Aug 2009

28 Oct 2019, 12:01

Paid up letter not received

I still haven't received a paid up letter on my loan account which was paid off almost a year ago.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Oct 2019, 12:27
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

*** 

KS
Keitumetse S's update21 Nov 2019, 15:50
Reviewer Update
It's been almost a month since the request and still no letters have been received on my paid up accounts.
KS
Keitumetse S's update21 Nov 2019, 15:50
Reviewer Update
It's been almost a month since the request and still no letters have been received on my paid up accounts.