BM
Bongiww M
1 reviews | Active since Jan 2019
14 Jan 2019, 14:52
Paid up letter not received at FNB
I paid up my loan on the 18 December 2018 and today when I request a paid up letter I was told to wait for 2 days which is not fair as I need the letter now. Why does it take 2 days to email a letter.
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FNB (First National Bank)'s replyOfficial
15 Jan 2019, 08:22Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply15 Jan 2019, 08:22
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
*** (option one)