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Sindisiwe N
1 reviews | Active since Oct 2019
09 Oct 2019, 13:12
PAID UP LETTER FOR FNB CREDIT CARD NOT RECEIVED [External Email] [REF:***]
I would like to know who is going to be held responsible, when I loose my home loan application.I requested a paid up letter 3 weeks ago and i was promised it will take seven days for me to receive my credit card paid up letter,but till date i haven't received it. can someone please respond urgently, attorneys are waiting for feedback ASAP from me,in order for them to register my bond. I NEED RESPONSE URGENTLY!!!!!!
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Replies (2)
FNB (First National Bank)'s replyOfficial
09 Oct 2019, 14:24Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply09 Oct 2019, 14:24
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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Sindisiwe N's updateReviewer Update
10 Oct 2019, 13:14I would like to take this opportunity to thank FNB for their prompt and efficient response to my complaint, I`m very please the i have received my letter and i wont loose my bond anymore.Much appreciated team FNB ,Good one.
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Sindisiwe N's update10 Oct 2019, 13:14
Reviewer Update
I would like to take this opportunity to thank FNB for their prompt and efficient response to my complaint, I`m very please the i have received my letter and i wont loose my bond anymore.Much appreciated team FNB ,Good one.