1 reviews | Active since Apr 2018
Paid up letter and stop being harassed by FNB debt collectors
I app**** for debt review and after 2 months my situation changed and I was able to afford my debts.I requested a settlement amount from the debt review department on the 27 March 2017 and they gave me discounts on the 2 debts I owed. On the same day I made payment for both accounts. I have been requesting since then for my accounts to be closed off,the balance has not be written off.
On the 11 April 2017,I received a letter from FNB debt collection that I need to pay the balance within 7 days before it accumulates.
My details are ********** 751086.
I need paid up letters so that I can send to my debt councilor.
I hope I will receive my refund because my debt councilor made a payment after I had paid the settlement amount.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
