bB
braindupreez B
1 reviews | Active since Oct 2016
05 Nov 2019, 14:58
paid up letter
Really not impressed with FNB's customer service. My debt review company has requested a paid up letter for months now and we get no feedback then all of a sudden we get a email stating that I have to request the letter myself. I have email and had one phone call stating that my request has been marked as a complaint and was sent to a different dept... still had no response from the "correct" dept at FNB...
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FNB (First National Bank)'s replyOfficial
05 Nov 2019, 16:10Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply05 Nov 2019, 16:10
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***