tT
thuli T
1 reviews | Active since Nov 2012
26 Nov 2018, 14:23
paid up letter
I requested for a settlement amount on the 15th of November this was given to me and we paid the amount. I called everday from the 19th to date i have been sent from one department to another and one of the ladies that i have been emailing have answered my emails or read them.
All i need is a paid up letter from you guys.
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Nov 2018, 15:55Good day Thuli,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, you mentioned that the matter had been resolved and that you have received the settlement letter. Please note the complaint is considered resolved and closed on our end.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply26 Nov 2018, 15:55
Official
Good day Thuli,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, you mentioned that the matter had been resolved and that you have received the settlement letter. Please note the complaint is considered resolved and closed on our end.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)