RR
Riaan R

1 reviews | Active since Sept 2017

06 Sept 2017, 10:58

Paid up Letter

Why does it take 45 DAYS to get a paid up letter from FNB loans after settling my account?

I want to buy a house and FNB is holding me back!

This should take no longer that 5 days by LAW!!!!!!!!

I will never take a loan from FNB again never mind ever taking a home loan. I will be posting this on every social media!!!

HOW CAN WE HELP YOU???? whatever

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Sept 2017, 11:17
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Loans who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)