1 reviews | Active since Jan 2015
Paid up Credit Card
<p>I had a credit card with FNB quite a while ago...should be more than a year already since I paid it in full. Whenever I check my credit report it shows I have an FNB credit card with a balance...an outstanding amount and it shows I'm in arrears for many months. I don't have that account I closed it a long time ago. I called FNB about it and they said yes the account is paid up and they will let the necessary department know so that it can be removed from my credit report. It's still there...huge negative report that's not true. I want it removes asap.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)