ZK
Zaaida K

1 reviews | Active since Oct 2013

21 Dec 2017, 10:46

Paid up and closed letter

I'm in desperate need of a letter stating that I have paid up and closed my revolving loan and reduced my overdraft. Why is this so difficult to do!!!!!!!! Come on!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Dec 2017, 11:35
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)