PAID THEM OFF BUT STILL LISTED

I wad called hub lady from fnb legal by the name of shanik to find out when Im I paying a loan I took from FNB. I STATED TO HER THAT I DONT HAVE A LOAN WITH FNB AND INHAVE PAID MY ACCOUNT LONG TIME AGO. I LOGGED INTO MY OLD ONLINE AND FOUND THAT THE ACCOUNT IS ON ZERO BALANCE. I CHECKED WITH TRANSUNION ONLY TO FIND THAT FNB HAS DEFAULTED MY NAME. CAN THIS STU..D PEOPLE REMOVE THE DEFAULT WND GIVE ME AN EXPLANATION WHY THEY DEFAULTED ME WHEN I DONT HAVE AN ACCOUNT WITH THEM. THEY CLAIM TO HAVE BETTER SERVICE THAN OTHER BANK BUT THAT IS JUST A MARKETING STUNT. THEY USELESS AND THATS WHY I DONT BANK WITH THEM ANYMORE.<br> <br>