Owen at FNB Investments found my "lost" interest after the branch was unable to help me.

Thanks to Owen at FNB Investments, who phoned back within an hour after I'd reported the problem, and then phoned back an hour later with the problem solved! - how often do you get that kind of service? This was after an account into which interest was being paid had been closed and two months of interest was in limbo and the branch couldn't help me with tracing it. Thanks Owen, good service. You saved the day!