GA
Gadija A
1 reviews | Active since Sept 2019
27 Sept 2019, 15:28
overrated charges and unable to withdraw ewallet
someone transferred R300 to my ewallet and iu was told i could only withdraw a maximum of r200, tried withdrawing the r100 with a new pin but it wouldn't and you people keep charging my account with ridiculous charges -r300, r70, 39, 120, 150 and i get no notification..if you guys don't know your jobs pls close down your organization..it is frustrating.. i need my money and i will most definitely be at your head branch this coming week. Enough is enough cos no one can seem to give me a reasonable answer.. who charges r300 towards bank charges that haven't been incurred..well that's the lame excuse i got from one of your branch operators in industria
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Replies (2)
FNB (First National Bank)'s replyOfficial
27 Sept 2019, 15:39Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply27 Sept 2019, 15:39
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
GA
Gadija A's updateReviewer Update
07 Oct 2019, 23:26i got one msg that says trying to reach me but no one is ..even left my number .worse they keep deducting money from my foreign transactions they declined same account as i have always used..even days after i stopped using them for my foreign transaction
GA
Gadija A's update07 Oct 2019, 23:26
Reviewer Update
i got one msg that says trying to reach me but no one is ..even left my number .worse they keep deducting money from my foreign transactions they declined same account as i have always used..even days after i stopped using them for my foreign transaction