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potnt.afk potnt.afk

1 reviews | Active since May 2017

02 May 2017, 17:02

Overpriced/lack of service

<p>The lack of service from a bank that asks how can we help you is ironic. You can help me change banks. The price I have to pay for a business account is outrageous. The lack of telephonic support,the queues the peasant clients need to contend with and the I don't know responses your staff use as excuses are on par with the rest of the countries service delivery. "How can we help you" is only reserved for platinum account holders.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2017, 09:54
Official

Good day Mr. Henning

Thank you for the time taken to advise us of your service experience, in addition we appreciate the time for your call and as per telecom thank you for advising us that you have been assisted and we apologize once more for any inconvenience caused.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***