MK
Mzoxolo K
1 reviews | Active since May 2017
06 Sept 2019, 21:27
Overdrawn account with no overdraft facility
Long story short... I have a Gold Cheque Account with no Overdraft on it. "I quote (NO OVERDRAFT)" But my account is overdrawn. Now FNB is sending me messages that my account is overdrawn & I must settle immediately or issue of SECTION 129 in 5 days. WHAT????? section 129? how can an account with no overdraft be overdrawn R900? Do you know how hard it is to be self-employed (service industry) and not making any money for the past two months? I need a Consultant to speak with not an automated ROBOT telling me to pay, please.
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FNB (First National Bank)'s replyOfficial
07 Sept 2019, 12:52Good Day Mzoxolo Kula
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
FNB (First National Bank)'s reply07 Sept 2019, 12:52
Official
Good Day Mzoxolo Kula
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***