WD
William D

1 reviews | Active since Jul 2018

27 Mar 2019, 07:27

Overdraft nightmare

Its been more than 2 months now. I spoke to someone on 25/03/2019. They confirmed the overdraft is there, but the limit of R3000 was not added.

It was first told it was linked to the wrong account. Then i was told to wait for another month. Then I was told it's active, but no funds never reflected.

I called David Thomas on payday as he requested me to and his story went from you will see the funds after your next salary reflects in your account to I have to apply again( how can I re-apply if the system says I have an overdraft).

Someone called 2 days ago. He persuaded me to give FNB one more chance to fix this.

It's been 2 days and no feedback. Can you please cancel the non-existent Overdraft off my account.

It keeps saying that I have an overdraft facility with you, but I never received the funds.

Please email me once it's complete. Thank you.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Mar 2019, 09:29
Official
Good Day Kevin Samuels
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***