EP
Elana P

1 reviews | Active since May 2017

26 Jul 2017, 09:24

Overdraft never gets activated

<p>I app**** for overdraft with premier bankers and was approved. They said it would be activated on my next salary. That was yesterday and its still not active.</p> <p> </p> <p>Dear Mrs Elana Parkins</p> <p> </p> <p>Subject: Facility Activation</p> <p> </p> <p>Congratulations, your facility has been activated.</p> <p> </p> <p>Please be advised that if your account is less than 6 months old, the facility will only be available on your next salary deposit.</p> <p> </p> <p>Regards,</p> <p> </p> <p> </p> <p>Petro Truter | Premier Banker | FNB Premier<br /> 54 Wierda Road West, Block 10 Inanda Greens Office Park, Sandton 2196 | Tel: (087) 5 777 000 **********

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jul 2017, 11:42
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***