OVERDRAFT INTEREST RATE

GOOD DAY. I HAVE DONE AN OVERDRAFT APPLICATION ON 19/11/2015 REF SI***. IT WAS ADVISED INTEREST RATE WOULD BE 15.7% HOWEVER QUOTE SHOWS 22%. I CALLED IN NUMEROUS TIMES AND SPOKE TO MANY AGENTS AND CONFIRMED THAT IT IS INDEED 15.7%. I THEN SPOKE TO STEVEN FANYANA WHO ADVISED THAT HE WILL SEND REQUEST FOR QUOTE TO BE RESENT IN ORDER TO GET CORRECT QUOTE SENT. I STILL HAVE NOTHING AND EVEN LODGED A COMPLAINT ON FNB WEBSITE. THIS IS SERIOUSLY PATHETIC SERVICE. I WASTED SO MUCH TIME ALREADY TRYING TO ENQUIRE AND JUST END UP DROPPING THE CALL AS I AM BEEN PUT ON HOLD...