CC
Chris C
1 reviews | Active since Jun 2019
06 Jun 2019, 16:11
OVERDRAFT FROZEN
FNB Overdraft frozen
One of our debt review clients app**** for debt counselling. The consumer withdrew from debt review prior to being declared over-indebted. The consumers' overdraft was frozen after his salary was paid into his account.
Consumer now does not have any money to get through the rest of the month. FNB now does not want to reinstate the over-draft due to high risk. Consumer according to our knowledge has not breached the agreement with FNB. Kindly provide feedback or reinstate the account to allow consumer to pay for essential living expenses.
This is unheard of. CONSUMER IS NOT UNDER DEBT REVIEW AND HAS NOT BEEN DECLARED AS OVER INDEBTED>
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
06 Jun 2019, 16:35Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply06 Jun 2019, 16:35
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***