1 reviews | Active since Mar 2016
Overdraft facility
I am utterly disgusted with FNB Debt Review Centre. I reduced my overdraft by mistake online by R10 000 instead of R1 000. I logged in my query on the 1st of March and to date, I have not heard anything except for their auto response email.<br> <br> I called and I was told the person who responded to me acknowledging does not take calls. Bianca Barendse. They say it takes 10days to resolve a query and today is like the 15th and my kids are being expelled from school.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 888829 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 888829 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Trust this email finds you well.
This is a courtesy email with regards to your complaint dated 15/03/2016; we would like to ensure that you were fully satisfied with the handling and resolution of your complaint.
We thank you for banking with us at First National Bank and we endeavour to ***ist you with any requirements you may have in the future.
Best Regards
Melinda Duvenhage
Complaints Resolution
Email address: ***
Tel number: *** (option one)
Good day,
Trust this email finds you well.
This is a courtesy email with regards to your complaint dated 15/03/2016; we would like to ensure that you were fully satisfied with the handling and resolution of your complaint.
We thank you for banking with us at First National Bank and we endeavour to ***ist you with any requirements you may have in the future.
Best Regards
Melinda Duvenhage
Complaints Resolution
Email address: ***
Tel number: *** (option one)