BM
Brian M

1 reviews | Active since Dec 2012

17 Feb 2016, 15:03

Overdraft Disputes

In June 2014 i have raised disputes with FNB regarding an overdraft on my account. That i have no idea about the overdraft. I have raised several concern with FNB to investigate the what happen and all i got is short cut explanation that i have signed the contract. They overlooked the investigation on agent the opened the account and other concern i have raised. all i am getting from FNB is being over charged. I wanted to close my account but is all allowing me due this Overdraft that i no idea where is coming from.<br> <br> I hope FNB will do the proper investigation with this regards. As it is frustrating as customer for not given fair investigation.<br> <br> Regards<br> Brian

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Feb 2016, 15:58
Official
Hello BrianMag,


Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 871188.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)