Overdraft charges

Hi Good Day Team Hello peter I want to close my account by FNB i spoke to the finance lady to help me with this she stated that i will be only paying 200 a month From 1 july the reason for closing this account is a Overdraft on this account and the charges that is getting out of hand.I asked 1 off the sales ladies in the branche of Village Square to help me with it i was told that they can't close this account until i pay off the overdraft now fnb keep placing charges on this account even double charges me for the same fnb insure Service so it means that i will never beabled to pay this overdraft off and ontop of that when i go and make a appointment at the Village square Branche in Randfontein i have to wait a whole week please help me i don't know what to do all i want is to close this account quickly Kind Regards Liaan