1 reviews | Active since Dec 2013
Overdraft Cancellation
Good day,
I am highly annoyed with FNB i am trying to cancel my overdraft nowhere on cellphone banking or online banking are there options to cancel. I called in thrice to the call centre and the departments keep on diverting me, but just don't get to overdraft department. I don't understand why it is so difficult to cancel.
Please cancel my overdraft.
Good day Kelly,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,
Good day Kelly,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,