Overdraft being declined

Item: FNB (First National Bank)
Rating: 1
Author: Jason M

Good day.

I am 26-years old and am a business owner. I have the biggest order of my career so far, and need an overdraft to fund it. I have the orders worth R350 000, but they wont give me an overdraft. Not even 1cent.

How is a struggling 26-year old entrepreneur supposed to make it if the bank doesn't want to help out? FNB constantly prides themselves on being the best bank for entrepreneurs, I have yet to see this.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

16 Apr 2018, 14:30

Good day Jason Moller,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Business Banking for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply16 Apr 2018, 14:30

Official

Good day Jason Moller,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Business Banking for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

Jason M's updateReviewer Update

16 Apr 2018, 14:44

I called them. 3 to 6 business days for it to be sorted? Isn't that a bit much? I am going to have to cancel this order. It was to be the biggest order of the company's existence, also from a massive client whom I have a contract with to do all their work. Then my last question is, what is FNB good for if it can't help a rapidly growing business? Maybe another bank will be able to assist.

Jason M's update16 Apr 2018, 14:44

Reviewer Update