AR
Asokan R

1 reviews | Active since Jan 2017

30 Oct 2019, 10:39

Overdraft approved but declined by branch manager!!!!!

Called in and app**** for an overdraft increase and was approved waiting a call from fnb to discuss the interest etc... No call came so I called back and been told the application was closed. Reapp**** and this time it was sent to the branch manager who declined the application due to the fact that the monthly income is not the same. Which business has the same income every month????!!!!! I have been banking with FNB for years and really think its time to move on to a new BAN****!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Oct 2019, 11:01
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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AR
Asokan R's update08 Nov 2019, 15:20
Reviewer Update
Been over 2 weeks and still no call or feedback. This is Bull****