LP
LINDIWE P

1 reviews | Active since Feb 2015

12 Feb 2015, 13:25

overdraft

FNB claims that I have an overdraft of more than R3000. I do not have an overdraft facility and I never app**** for one and yet I am expected to pay for the overdraft. When I asked for papers to prove that I requested the overdraft, nothing can be put forward. I also requested for a statement to show what the money was used for and also nothing. I am very upset about this as I'm being charged for something I know nothing about.<br> <br> I have not received any satisfying feedback regarding this matter and I will not pay for something that I know nothing about.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Feb 2015, 14:59
Official
Hello LindiweP,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 623172.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

Best regards,