MM
Merlyn M

1 reviews | Active since Feb 2018

01 Feb 2018, 13:59

Overcharging on everything

Dear FNB Please be clearer when stating the bank charged on your cheque account. Your bank charged depend on your monthly mood. Motho can't even plan for the money that's on their account because nje out of the blue R400 GONE!!! This is *******, on top of that you don't notify me when money leaves my account. Please sort your costing method out Capitec is waiting for me

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Feb 2018, 14:33
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)