Overcharged on Bank Fees

<p>This is my second complaint regarding efficiency at FNB in as many months.</p> <p> </p> <p>I am busy closing my accounts as a result. Yesterday, I closed my business account with FNB; upon receiving the statement I see that I have been overcharged on the last month's bank fees.</p> <p> </p> <p>Tried calling to query the matter, but no answer. How many times must one call to speak to a person and not voice prompts?</p> <p> </p> <p>FNB - you can be rest assured, the rest of my accounts will be closing soon.</p> <p> </p>