AL
Amosly L

1 reviews | Active since Jun 2012

17 Jul 2017, 07:38

overcharged

<p>i've been sending emails to the smart bond, and nobody is calling me back, but when i phone no one has answers for me,</p> <p>Simple i need to know what made my bond to move R3821.00 to R5334, i canr be paying the same amount has people who bought houses this year in the same arear, i know i took a loan and pay and additional R 334 for it. can someone plaese expplane R1179 for me. please understand the financial state that we in please.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2017, 09:49
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***