RR
RENEILWE R
1 reviews | Active since Apr 2013
20 Feb 2015, 15:13
overcharged
I don't understand why I pay R100 for my cheque while am being charged to service fees and added fees which add up to R300 .I thought the R100 was charges .now am using platinum which is R145 if my charges are still more am going to go back to capitec .I cant afford R300 of charges every month.am enough now
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FNB (First National Bank)'s replyOfficial
20 Feb 2015, 15:21Hello dramalepe,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 628866.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 628866.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply20 Feb 2015, 15:21
Official
Hello dramalepe,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 628866.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 628866.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)