overall im happy but this keeps happening

Item: FNB (First National Bank)
Rating: 2
Author: Duwayne P

Yet again my credit cards payment gets debited late. The 1st was a holiday and a friday. I can understand that the debit might not have gone off over the weekend although two other debits did on saturday. But it only went off this morning and not yesterday(monday). Im expected from your side to pay my credit card on time yet my expectations are not met. Its all inhouse and automated.

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Replies (1)

FNB (First National Bank)'s replyOfficial

05 Jan 2016, 07:51

Hello SavageSouth,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 842247.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply05 Jan 2016, 07:51

Official