Overall disappointment with FNB

I dont know where to start. if you are a startup, small or medium enterprise dont consider bank with fnb they will not help you grow by providing your business with capital. Entrepreneurs can't get loans in their private capacity. We are too Risky for them. Private Bankers change too often they don't even bother to inform you that they are leaving you as their client you are left in the dark. No proper introductions made by newly appointed banker. Their forex portal sucks. There are too many glitches the system is so rigid you end up not proceeding with your payment because they did not test on dev level. Example their system confuses supporting docs for forex payments but requires it and then ends up saying you did not submit required documents. Forex departments cant wait to cancel your deals when you don't answer their questions on what they deem is "on time" this happened twice. Bankers don't answer their cellphones and many times the numbers on their email signatures don't even work. When calling the help center the operators don't bother calling you back when the calls drop. Since starting my business FNB you have really declined in all aspects in your clients eyes. I will further our growth with a partner bank like Investec.