Over rated this FNB bank..useless

After only 3 months of opening an account with FNB, I already regret it.. someone makes a payment into my fnb business account from an fnb account ...thefunds are still not reflecting a day later. When I call them ,they tell me the person who made the payment must call them and verify the payment...really??? So alll the people who make payments into the account must call to verify? What nonsense is this? Wow...