NH
Nikki H
1 reviews | Active since Mar 2009
02 Jun 2015, 16:20
Over R2,000 in bank charges - no explanations
I called Business banking to find out why I had been charged over R2,000 in bank charges 4 April-6 May.<br> <br> Tyrone in your call centre was awful to deal with.<br> <br> He had no answers for me despite spending 15-20 minutes on the phone with him.<br> <br> FNB don't you train your staff any more?<br> <br> I want answers regarding these excessive bank charges and I want them fast.
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FNB (First National Bank)'s replyOfficial
02 Jun 2015, 16:40Hello timeout,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 696731.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 696731.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Jun 2015, 16:40
Official
Hello timeout,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 696731.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 696731.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)