WS
WILLEM S
1 reviews | Active since Mar 2012
26 Mar 2015, 07:54
Over promise under achieve!
I'm experiencing very bad service with the Cellphone contract Division of FNB - I've spent almost all my airtime phoning after people just to obtain confirmation on stock and completing my application.<br> Very poor service!
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Mar 2015, 09:36Hello Willem Swart,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 654923.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 654923.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply26 Mar 2015, 09:36
Official
Hello Willem Swart,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 654923.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 654923.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)