1 reviews | Active since Dec 2012
Over Chargers
After having to have been handed over by FNB to their Attorneys without my consent regarding the arrears on my REVOLVING LOAN we came to an agreement with the lawyers to pay the loan off R100 per month until I can find a suitable employment to pay it off. But to my surprise FNB is still doing debit orders on Personal FNB account which skyrockets or increases my service charges so I would like to know what kind of dealing is this because this looks like ***** because it seems like FNB is trying to dilute me more in debt . So I spoke to CMC attorneys who are FNB’s lawyers on what to do but and they recommended that I get a stop payment form which they spoke to FNB about to cancel the debit order while I am paying off their REVOLVING LOAN . As a result I was in town this past Friday in Vanderbijlpark so I went to the FNB branch in Vanderbijllpark but both the branch manager and the service consultant told me that FNB can’t assist me. Therefor to the many people of South Africa I would like to urge to think twice before taking a REVOLVING LOAN with FNB because once you can’t pay it off you will be diluted in debt by Vicious credit or money lenders like FNB who seeks profit above their customer service / treatment.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
